Shipping Policy

Gleer Shop is based in Montreal, Canada. Our partner suppliers and fulfillment centers are located in Canada and USA. This allows us to offer you a wide selection of trendy products at affordable prices.

Processing Time
All orders are processed within 1-3 business days (Monday-Friday). Orders placed on weekends or holidays are processed the next business day.
Shipping Times & Rates
After processing, estimated delivery times are:
•  USA: 7-12 business days
•  Canada: 7-15 business days
•  Rest of world: 10-20 business days
We offer:
•  Standard Shipping: Calculated at checkout (often FREE over $75)
•  Tracking is included on all orders.
Delivery times are estimates provided by our carriers (USPS, UPS, FedEx) and do not include processing time. Delays can occur due to customs, weather, or peak seasons.

Tracking Your Order
Once your order ships from our USA warehouse, you will receive an email with a tracking number. You can track it at www.gleershop.com or on the carrier's website. Please allow 24-48 hours for tracking to update.

Customs, Duties & Taxes
For Canadian customers: Prices are in CAD/USD as shown at checkout. Duties and taxes may apply depending on your province and are calculated at checkout. For US customers: No additional customs fees for orders under $800.
We are not responsible for packages held at customs due to incorrect address or failure to pick up.

Incorrect Address
Please double-check your address before checkout. If you provide a wrong address and the package is returned to us, you will be responsible for the reshipping cost.

Lost or Stolen Packages
If tracking shows "Delivered" but you have not received it, please wait 2 business days, check with neighbors and your local post office, then contact us at support@gleershop.com within 3 days. We will assist you with a carrier claim.
If a package is confirmed lost by the carrier after 20 business days without update, we will resend it or issue a full refund.

Contact
gleershop@gmail.com | www.gleershop.com