Privacy Policy
At Gleer Shop, operated by *Gleer Shop Canada Inc.*, we respect your privacy and are committed to protecting your personal information. This policy explains what we collect and how we use it.
*1. Information We Collect*
When you visit www.gleershop.com or make a purchase, we collect:
a) *Information you provide directly:*
- Name, email address, shipping address, billing address, phone number
- Payment information (processed securely by Wix Payments, Stripe, or PayPal - we do NOT store your credit card numbers)
- Account information if you create an account
b) *Information collected automatically:*
- IP address, browser type, device type
- Pages visited, time spent, referral source
- Cookies and similar technologies (see Cookies section)
*2. How We Use Your Information*
We use your information to:
- Process and fulfill your orders (including forwarding your name, address, and phone number to our USA fulfillment partners to ship your order)
- Communicate with you about orders, shipping, and customer support
- Improve our website and marketing
- Prevent fraud and comply with legal obligations
- Send promotional emails (only if you opt-in, you can unsubscribe anytime)
*3. Sharing Your Information*
We only share your information with trusted third parties necessary to run our business:
- *Wix.com:* Our website platform that hosts our store
- *Payment Processors:* Wix Payments, Stripe, PayPal to process payments securely
- *USA Suppliers & Fulfillment Centers:* We share your name, shipping address, email, and phone number with our dropshipping suppliers in the USA so they can ship your order. They are only authorized to use it for fulfillment.
- *Shipping Carriers:* USPS, UPS, FedEx to deliver your package and provide tracking
- *Marketing & Analytics:* Google Analytics, Meta Pixel (Facebook/Instagram) to understand traffic - data is anonymized
- *Legal Compliance:* If required by law in Canada, or to protect our rights
We NEVER sell your personal information.
*4. International Data Transfers*
You are shopping from Canada/USA, but our suppliers are located in the United States. Therefore, your shipping information will be transferred to and processed in the USA to fulfill your order. By placing an order, you consent to this transfer.
We ensure our US partners protect your data with appropriate safeguards.
*5. Data Retention*
We retain your order information for 7 years for tax and accounting purposes as required by Canadian law. If you create an account, we keep your account information until you request deletion.
*6. Your Rights (Quebec Law 25 / PIPEDA / GDPR)*
If you are in Quebec, Canada, or the EEA, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Withdraw consent for marketing
- Complain to the Commission d'accès à l'information du Québec
To exercise your rights, email us at support@gleershop.com. We will respond within 30 days.
*7. Cookies*
Our site uses cookies to keep items in your cart, remember your preferences, and analyze traffic.
Types of cookies we use:
- Essential cookies: Required for the site to work (cart, checkout)
- Analytics cookies: Google Analytics
- Marketing cookies: Facebook Pixel, Google Ads
You can disable cookies in your browser settings, but some parts of the site may not function properly.
*8. Security*
Your personal information is protected by Wix's secure servers, SSL encryption (https), and industry-standard security measures. While no method is 100% secure, we take all reasonable steps to protect your data.
*9. Children's Privacy*
Our website is not intended for children under 13. We do not knowingly collect data from children.
*10. Changes to This Policy*
We may update this policy from time to time. The updated version will be posted here with a new "Last updated" date.
*11. Contact Us*
If you have questions about this Privacy Policy or how we handle your data:
Gleer Shop Canada Inc. operating as Gleer Shop
Montreal, QC, Canada
Email: gleershop@gmail.com
Website: www.gleershop.com
For privacy requests, please use subject: PRIVACY REQUEST